Responsible Gaming
Gaming Should Be Entertainment
At Global Goans, we believe that online gaming and casino activities should be enjoyed as a form of entertainment only. Gaming should never be viewed as a way to earn money, pay bills, or solve financial problems. Please gamble responsibly and within your means.
If you find yourself struggling to control your gaming habits, help is available. We encourage you to seek support and use the tools and resources provided on this page.
Age Verification
Online gaming is strictly for adults only. In India, you must be at least 18 years of age to participate in gaming activities on our platform. We are committed to preventing underage gambling and maintain strict age verification procedures.
By accessing our platform, you confirm that you are 18 years of age or older and meet all legal requirements to gamble in your jurisdiction.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you experience any of the following warning signs, it may be time to seek help:
- Spending more time and money on gaming than intended
- Chasing losses by gambling more to recover money lost
- Hiding your gaming activities or lying about how much you gamble
- Neglecting family, work, or other responsibilities due to gaming
- Feeling anxious or irritable when unable to gamble
- Borrowing money to fund gaming activities
- Gaming as a way to escape problems or negative feelings
- Failed attempts to cut back or stop gambling
- Friends or family expressing concern about your gaming habits
- Experiencing financial difficulties due to gaming
If you recognize any of these signs in yourself or someone you know, please reach out for support immediately.
Self-Help Tools & Features
We provide several tools to help you maintain control of your gaming:
Deposit Limits
Set a maximum amount you are willing to deposit within a specific time period. This helps prevent overspending.
Loss Limits
Establish a limit on losses you are willing to accept. Once reached, your account will be temporarily restricted from gaming.
Reality Checks
Enable regular reminders that interrupt your gaming session, helping you stay aware of how long and how much you've been playing.
Session Time Limits
Set a maximum duration for each gaming session. Your account will be automatically logged out when the time expires.
Self-Exclusion
If you need a break from gaming, you can self-exclude from our platform for a period of time (ranging from days to years). During self-exclusion, you will not be able to access your account or place any bets.
To access any of these tools or to discuss your gaming habits, please contact our Customer Support team.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, professional help is available. Please reach out to one of these organizations:
India & South Asia
- All India Gaming Federation (AIGF) – Advocacy and information on responsible gaming in India
- Ministry of Social Justice and Empowerment – Government support and rehabilitation services
International Resources
- GamCare (United Kingdom) – Free support and counselling
www.gamcare.org.uk
Phone: 0808 8020 133 - GamStop (United Kingdom) – National self-exclusion scheme
www.gamstop.co.uk - Gambling Help Online (Australia) – Counselling and support services
www.gamblinghelponline.org.au - Responsible Gambling Council (Canada) – Education and treatment referrals
www.responsiblegambling.org - National Council on Problem Gambling (NCPG) (United States) – Helpline and resources
www.ncpgambling.org
Phone: 1-800-GAMBLER (1-800-426-2537) - Bundeszentrale für gesundheitliche Aufklärung (BZgA) (Germany) – Prevention and support information
www.bzga.de
These organizations provide confidential support, treatment options, and further resources to help you or your loved ones.
If You Need Help, Please Reach Out
Seeking help for problem gambling is a sign of strength, not weakness. If you or someone you care about is struggling with gaming, please don't hesitate to contact one of the support organizations listed above.
You are not alone, and help is available.
For more information about responsible gaming at Global Goans, or to access our self-help tools, please contact our Customer Support team or visit your account settings.
This Responsible Gaming information was last updated in 2026. Global Goans is committed to promoting safe and responsible gaming practices.